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Retrax (referred to as manufacturer) warrants each new Retrax retractable pickup bed cover to the original owner (nontransferable) as follows:<\/p>\n
The RetraxONE, RetraxONE MX, PowertraxONE, PowertraxONE MX, PowertraxPRO and PowertraxPRO MX have a limited lifetime warranty for the failure of materials and workmanship. Warranty replacement costs will be prorated after one (1) year for the RetraxONE and RetraxONE MX, and three (3) years for the PowertraxONE, PowertraxONE MX, PowertraxPRO and PowertraxPRO MX.<\/p>\n
The RetraxPRO and RetraxPRO MX feature the Legendary Lifetime Guarantee for the failure of materials and workmanship. Warranty replacements will be issued at no cost for the life of the cover to the original owner.<\/p>\n
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ITEMS NOT COVERED UNDER THE WARRANTY<\/strong><\/p>\n\n- Normal wear over the life of the Retrax cover<\/li>\n
- Water intrusion at any location or any damage caused as a result<\/li>\n
- Other dealer and\/or purchaser installed parts and accessories<\/li>\n
- Acts of God or other external causes<\/li>\n<\/ul>\n
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CONDITIONS THAT WILL VOID ALL WARRANTY<\/strong><\/p>\n\n- Lubrication of the rails or sealed ball bearings<\/li>\n
- Altering the Retrax cover in any manner without written approval from the manufacturer<\/li>\n
- Use for any purpose other than the normal intended use<\/li>\n
- Misuse, negligence or accident<\/li>\n
- Installation of any other part or accessory that comes in contact with, or may interfere with, the Retrax cover without written approval of the manufacturer<\/li>\n
- Failure to register this warranty with the manufacturer within thirty (30) days from the date of delivery<\/li>\n
- Failure to adequately secure cargo to prevent damage to the Retrax cover<\/li>\n<\/ul>\n
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CONDITIONS AND LIMITATIONS<\/strong><\/p>\nThis warranty is subject to certain conditions and limitations including, but not limited to, the following:<\/p>\n
\n- Any part of a Retrax retractable pickup bed cover that is found to be defective under the terms of this warranty will be repaired or replaced, using either new or reconditioned parts, at the discretion of the manufacturer.<\/li>\n
- In determining what constitutes a failure under the terms of this warranty, the decision of the manufacturer will be final.<\/li>\n
- This warranty is applicable to the original purchaser only and is not transferable to subsequent purchasers.<\/li>\n
- The manufacturer does not accept any responsibility in connection with the installation of any of its products by its dealers or agents.<\/li>\n
- Without regard to an alleged defect of its products, the manufacturer does not, under any circumstances, assume responsibility for inconvenience, loss of time, revenue or other consequential damage including, but not limited to, expenses for telephone, food, lodging, travel, loss or damage to the vehicle the products are installed on or loss or damage to personal property of the purchaser or user of the products.<\/li>\n
- The manufacturer does not undertake responsibility to any purchaser for warranty expressed or implied by any of its dealers, distributors or agents beyond what is contained herein.<\/li>\n
- The manufacturer reserves the right to make changes in the design of, improvements to, or warranty of its products without imposing any obligation upon itself to provide the same for any products theretofore manufactured.<\/li>\n
- Under no circumstances shall Retrax be liable for special, indirect, incidental or consequential damages sustained in connection with the Retrax model covers.<\/li>\n<\/ul>\n
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HELPFUL HINTS FOR KEEPING YOUR COVER LOOKING AND WORKING LIKE NEW<\/strong><\/p>\n\n- Automotive (nonabrasive) wax can be applied to the cover and rails for extra protection against the elements and scratches. (RetraxONE \/ RetraxPRO covers only.)<\/li>\n
- The Retrax bed cover should slide open and closed easily. Do not force the cover open or closed. Please call Retrax at (800) 206-4070 before attempting any maintenance or repairs.<\/li>\n
- Care should be taken when setting any items on the cover. If the cover is dusty or an item is dragged across the cover, scratching or hazing may occur. Treat your Retrax bed cover like the hood of your pickup. Do not wipe dust off the cover; it should be washed off.<\/li>\n
- With proper care, the polycarbonate cover will last for many years. It should be cleaned with mild soap and water. Do not use any strong chemicals or cleaners of any kind. Do not allow gasoline to come in contact with the cover.<\/li>\n
- Every effort has been made to make the Retrax weathertight; however, the Retrax is not waterproof. Use extra care to prevent damage to items during severe weather conditions or while entering a car wash. Water may collect on the cover; remove water before opening.<\/li>\n
- Do not force your Retrax open if ice forms on your bed cover after an ice storm or car wash. You should use your hand to tap around the perimeter of the cover, which should free up the weather stripping that seals the bed cover along the edges.<\/li>\n
- Lock de-icer can be used to free up the key lock. Do not allow de-icer to make contact with the bed cover. Dry graphite can be applied to the lock assembly to help prevent freezing.<\/li>\n
- Some states do not allow limitations on how long the implied warranty lasts, so the aforementioned limitations may not apply to you.<\/li>\n<\/ul>\n
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Retrax PRO MX FAQs before Buying<\/h4>\n\n
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Q: How Does The Premium Aluminum Series Work?<\/strong><\/p>\nRetrax has patented their Premium Aluminum series truck bed covers. The PRO MX series is constructed of heavy-duty aluminum slats, which are connected by durable and flexible hinges. The low-profile design incorporates a front cover that is flush with the rolling cover, which streamlines the overall appearance and provides a firm, dependable seal to help keep the bed dry. Simply press the button on the latch to open the Premium Aluminum series it will glide smoothly back and forth with just one hand. The sealed ball-bearing rollers that are mounted onto the ends of the aluminum slats allow the cover to retract and close effortlessly without the use of springs or any other kind of mechanism. This means there are no moving parts to jam, freeze or fail. The compact storage canister takes up less then 12 inches of space contains a unique spiral track system that prevents the cover from rubbing on itself as it retracts and closes, eliminating wear and tear on the cover.<\/div>\n
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Q: Where is the Serial Number Located on the bed cover?<\/strong><\/p>\nThe serial number is located on the underside of the cover, right next to the locking mechanism on the driver\u2019s side.<\/div>\n<\/div>\n<\/div>\n
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Q: What Are The Connecting Hinges made of?<\/strong><\/p>\nThe hinges that connect the PRO MX series are heavy-duty aluminum slats that have custom extruded thermoplastic elastomer. This material is designed to last the life of the cover, ensuring long lasting smooth operation while providing a dependable seal.<\/div>\n<\/div>\n
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Q: How Does PRO MX series Lock?<\/strong><\/p>\nThe PRO MX series can be latched or key-locked in any position along the entire length of the bed rail. The two secure Latch Locking System latches to both truck bed rails for extra security. This gives you secured protection that no soft cover can. When you need access to your pickup bed you just simply release the flush-mounted latch with the touch of a button, there is no key required, and then the cover will glide right out of your way with the just one hand. The cover can be locked open in any position along the rail to allow unlimited hauling flexibility and convenient use with a fifth-wheel trailer along with most any other pickup truck bed accesories.<\/div>\n<\/div>\n<\/div>\n
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Q: How Is Retrax PRO MX series Installed?<\/strong><\/p>\nInstallation of the PRO MX is simple. The cover utilizes a clamp-on design that can be installed by anyone with basic hand tools. Installation only requires the use of a 9\/16\u201d or 1\/2″ wrench and a Phillips screwdriver. All parts are rubber mounted to prevent paint damage and each part is custom built for your truck bed for an exact match. Installation time is about 30-60 minutes and the cover can be easily removed if needed. Since no two trucks are exactly alike; even the exact same models, the Retrax mounting system is adjustable for a as perfect of a fit as possible.<\/div>\n<\/div>\n
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Q: Will The PRO MX series Keep My Pickup Truck Bed Dry?<\/strong><\/p>\nThere is automotive grade weather-stripping that seals on all sides that is designed for harsh outdoor use, to help keep water, snow, ice and dust out of your pickup truck bed. The cover also seals nicely over the top of the tailgate. This weather-stripping incorporates a soft felt lining that allows for quite and smooth sliding operation, even in the most extreme weather conditions.<\/div>\n<\/div>\n<\/div>\n
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Q: Will a Deck or Utility Rails Have to be Removed for Installation?<\/strong><\/p>\nNo, all Retrax covers allow for use of cargo management systems (Deck or Utility Rails).<\/div>\n<\/div>\n
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Q: Is The PRO MX series Compatible With Other OEM and Aftermarket Accessories?<\/strong><\/p>\nThe PRO MX series was designed to be compatible with most accessories available such as bed liners and bed rails. Some may require minor modification to the bed cover or to the accessory. Some OE accessories may interfere with the operation of the Retrax cover, please contact Retrax customer service for additional support before making any modification, as doing so could void your warranty.<\/div>\n<\/div>\n<\/div>\n
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Q: What is the Retrax PRO MX Warranty?<\/strong><\/p>\nRetrax offers a 1-year full warranty and a 3-year limited warranty on parts. Anything that needs to be replaced after 1 year will be prorated due to normal wear and tear.<\/p>\n<\/div>\n<\/div>\n
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What Consumers Say about the Retrax PRO MX Covers<\/h4>\n\n- Very nice cover, fits perfect, looks great, very good quality.<\/li>\n
- Best tonneau cover I’ve ever had.<\/li>\n
- Installation was a breeze, looks cool on my truck, keeps everything dry.<\/span><\/li>\n